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Privacy Policy

Last updated: April 11, 2026

This Privacy Policy describes how NexPulse (“we”, “us”, or “our”) collects, uses, and protects your information when you use the NexPulse mobile application (the “App”). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and authentication credentials through our authentication provider.

Contact Data

The App allows you to store and manage personal and professional contacts. This may include names, email addresses, phone numbers, company information, notes, tags, and relationship details that you choose to enter.

Usage Data

We collect information about how you interact with the App, including features used, reminders set, and general usage patterns to improve our services.

AI Enrichment Data

When you use our AI-powered contact enrichment features, contact information you provide may be processed by our AI services to generate insights, summaries, and suggestions.

2. Third-Party Services

We use the following third-party services to operate the App:

For user authentication and account management. Clerk processes your login credentials and session data.

For subscription and in-app purchase management. RevenueCat processes transaction and subscription data.

For AI-powered features such as contact enrichment and intelligent suggestions. Data sent to OpenAI is processed according to their API data usage policies.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the App's features
  • Process your account registration and manage your subscription
  • Power AI-driven contact enrichment and insights
  • Send reminders and notifications you have configured
  • Respond to your support requests
  • Ensure the security and integrity of our services

4. Data Storage and Security

Your data is stored on secure servers with industry-standard encryption in transit and at rest. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We share data only with the third-party service providers listed above, solely for the purposes of operating the App. We may also disclose information if required by law or to protect our rights.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate or incomplete data
  • Delete your account and associated data by contacting us
  • Export your data in a portable format upon request

To exercise any of these rights, please contact us at habib@igniteventures.om.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us so we can promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy within the App or via email. Your continued use of the App after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Habib Al Lawati
habib@igniteventures.om
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